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We manage the process so you can maximise performance

Real performance needs real partners. FactorySmart doesn’t disappear after installation. Our support and optimisation services evolve with your needs and keep your system running at peak performance.

We stay involved

We provide local, in-house technical support across all systems – cutting, bending, welding, and automation. Our optimisation services include breakdown services, preventative maintenance, installations, process audits, layout refinements, upgrade paths, and continuous improvement planning.

Commitment that comes standard

FactorySmart is built on deep industry experience, proven delivery, and trusted relationships. Our partner approach includes:

Installations, training, and courtesy calls.
Responsive service team for online diagnostics, repairs, and upgrades.
Authorised supplier of parts and consumables – stocked locally.
Ongoing optimisation support to keep systems aligned and productive.
Trusted advice from a team that knows your unique pressures and environment.

Your priority is our priority

Keep your production lines moving without missing a beat. FactorySmart is an authorised supplier of spare parts and consumables for Penta Laser, MicroStep, Hypertherm, Kjellberg, Maxphotonics and DMK – with local stock so you’re never left waiting.

Our trained technicians know exactly what your system needs, and we understand the impact and cost of downtime. That’s why one call connects you to a trusted team that delivers the right consumables and spares on time, every time.